Privacy policy

*Last Updated: May 2026*

At *Veloura*, accessible from [Your Store URL], one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Veloura and how we use it.

1. Information We Collect:

When you visit Veloura, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

* *Personal Information:* Name, shipping address, billing address, payment information (including credit card numbers), email address, and phone number.
* *Device Information:* Version of web browser, IP address, time zone, and how you interact with the site.

2. How We Use Your Information:

We use the information we collect in various ways, including to:

* Provide, operate, and maintain our store.
* Process your orders and send notifications related to fulfillment.
* Improve, personalize, and expand our website.
* Understand and analyze how you use our website.
* Communicate with you, either directly or through one of our partners, for customer service or marketing purposes.

3. GDPR Data Protection Rights:

Since we operate in the European Union (Germany), we want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

* *The right to access:* You have the right to request copies of your personal data.
* *The right to rectification:* You have the right to request that we correct any information you believe is inaccurate.
* *The right to erasure:* You have the right to request that we erase your personal data, under certain conditions.

4. Cookies and Web Beacons:

Veloura uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Payment Security:

All payments are processed through secure gateways. Veloura does not store your credit card information on our servers.

6. Contact Us:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Support@velourabeautytech.com.